The Bg.Connect shutdown of April 14, 2023

The Bg.Connect shutdown was a failure in the biggest ISP in Bogestan Bg.Connect, continuing from April 14th to April 28th 2023. It fell right into the period of Bogestan's 2023 President elections from April 10th to April 17th, & due to more than a quarter of Bogestians being able to vote only using the government websites (which all rely on Bg.Connect) it forced the elections to be suspended.

The timeline of the problem
April 14th
At approximately 05:32 Local Bakeno Time, all clients of Bg.Connect started to experience issues that practically made using the internet impossible. The issue mostly affected foreign websites, while Bogenet (the local nationwide network) stood untouched. By 12:16 though, the same issues started to happen with Bogenet, by 12:23 Bg.Connect's services were shutdown completely. People were confused & started to overwhelm the Tech Support Center of Bg.Connect with questions in the lines of "Where's the internet?". By 12:30 even the Support Center was shutdown & replaced with an answering machine that said the message confirming the shutdown of the services "due to a critical hardware problem".

April 15th
Bg.Connect made an official announcement using the television & the whatever network left online by the competing ISPs that Bg.Connect "temporarily suspended its service" due to a hardware problem. An estimated time of the downtime was "no greater than two days". Later, Olighnu Kwutna Gemoyzhe & the representatives of the Great Bogestanian Board declared their decision to suspend the elections until Bg.Connect will have their issues sorted out. The reason was simple - nearly 38.12% of the residents were able to vote only using the internet. All of the previous votes before the outage were left valid.

April 16th
Bg.Connect had finally revealed the reason of the downtime - failures at the network backbones due to the short-circut that resulted in a gigantic amount of equipment ruined beyond repair. The source of the problem, according to them, was found being the obsolescence of the hardware and the power supply failure that spread to the others. Bg.Connect reestimated the downtime to be "a single week", while starting to replace the destroyed hardware.

April 19th
At 13:00 Bg.Connect has made a test restart of the Bogenet service. The test should've been continued until 14:00, but the connection suddenly interrupted at 13:21. The service went down again as another short circut happened and killed half of the new equipment installed. This pushed the downtime duration further back from four days to a week again.

April 23rd
Bg.Connect stated that the core problem of the short circuts happening was due to the damaged isolation of electricity wires - they were not replaced ever since Bg.Connect was found (for 12 years!) The crew was now focused on replacing the wires. The downtime duration became a week once more.

April 28rd
At 15:00 Bg.Connect made a test start of the Bogenet service again. The speed was a bit slow, but the connection was stable & nothing went wrong, so after shutting down on 16:00, Bg.Connect finally came fully back online at 18:21. Some problems still persist (like slow, but useable connection), but Bg.Connect stated that "they'll be gone w/out a trace after 2-3 days".